2 Months of Pilates Anytime

FitFormer: No change-of-mind returns. Defective units will be repaired or replaced if reported within 15 business days of delivery. 1-year warranty on parts and workmanship.

The Core Collab: Damage must be reported within 24 hours of delivery. Return requests are handled case by case — contact us before returning anything. 10-year frame warranty, 2-year warranty on moving parts.

PE Pilates: Return window varies by product — check your product page for specifics.

All returns must be unopened and unused. Return shipping is the customer's responsibility. Questions? Email support@somaisusa.com or call (307) 448-6940.

FitFormer: Ships factory-direct within 7 business days. Free shipping to the contiguous 48 states.

The Core Collab: Ships within 3–5 business days from Fort Worth, TX. Free shipping to the contiguous 48 states. Custom orders: 8–12 weeks.

PE Pilates: Shipping times vary by product — see product page for details.

All orders ship via USPS, UPS, or FedEx with full tracking. Curbside delivery is always free. White Glove delivery available on select products — contact us for details.

We don't just sell equipment; we sell the peace of mind that comes with it. If you have any questions about safety, assembly or just want to know if this is right for your space, we're here. We treat every question as if it were coming from our own family.

Contact Us at 307-448-6940 or email at support@somaisusa.com