Stamina® / AeroPilates®: Returns are subject to the applicable product and manufacturer terms. Please contact Somais before returning any product so we can confirm eligibility and provide return instructions.

If your product arrives damaged or defective, please contact Somais as soon as possible with your order information and photos of the issue. Stamina may require the product or affected part to be returned for inspection, repair, or replacement.

Stamina warranty coverage varies by product. Please refer to the warranty information listed on the individual product page or manufacturer documentation.

Warranty coverage does not apply to products subjected to commercial use, abuse, misuse, or consumer modification.

Questions? Contact Somais at support@somaisusa.com or (307) 448-6940 before sending anything back.

Shipping Policy

Stamina® / AeroPilates®: Orders typically ship within 1–5 business days, Monday–Friday.

Free Economy Shipping is available within the contiguous United States.

Alaska, Hawaii, and international orders may require additional shipping charges.

We don't just sell equipment; we sell the peace of mind that comes with it. If you have any questions about safety, assembly or just want to know if this is right for your space, we're here. We treat every question as if it were coming from our own family.

Contact Us at 307-448-6940 or email at support@somaisusa.com

• •Includes box, pole, strap, and workout DVD 20 minute workout DVD
  • Solid wood box construction Padded, upholstered cover
  •Handles on both ends of box for easy portability

Our Commitment to Competitive Pricing

At Somais USA, we're dedicated to offering the best value on premium Pilates equipment. We work directly with our suppliers and operate under strict Minimum Advertised Pricing (MAP) guidelines, helping maintain a level playing field while ensuring you always get a fair deal.

How Our Price Match Policy Works

If you find a lower price for the same item at another authorized online dealer prior to making your purchase, we'll verify it and discount your order to match.

Important: Price match requests must be submitted and approved before you place your order. We are unable to honor price match requests after a purchase has been completed.

How to Request a Price Match

To request a discount under our Price Match Policy, follow these steps before placing your order:

1. Email us at support@somaisusa.com prior to making your purchase
2. Include the link to the product on our website
3. Include the competing product link from an authorized dealer where the lower price is displayed
4. Our team will verify the competing retailer is an authorized dealer for that brand and confirm compliance with brand MAP policies

If everything checks out, we'll issue a discount for the price difference and provide a custom checkout link to complete your order at the matched price.

Terms and Conditions

To keep things fair, our Price Match Policy applies under these conditions:

• The price match request must be submitted and approved before you place your order — no exceptions
• The competing retailer must be an authorized dealer for that specific brand (we verify this directly with the manufacturer when needed)
• The competitor's item must be in stock and identical (same brand, model, color, configuration, and accessories)
• Only authorized online retailers qualify — no physical retail stores
• Promotional offers like coupons, rebates, BOGO deals, clearance, closeouts, and holiday promotions are not eligible
• Third-party marketplaces like Amazon, Walmart, eBay, and similar platforms do not qualify
• Unauthorized dealers, gray market sellers, and MAP-violating retailers do not qualify
• The price match covers item price plus shipping (sales tax is excluded and calculated at checkout based on your shipping address)
• We reserve the right to decline price match requests that violate manufacturer MAP policies

Want to Confirm Before Buying?

If you'd like to confirm whether we can match a competitor's price before placing your order, reach out to us first — that's exactly what this policy is designed for. We're available Monday–Friday, 9:00 AM–5:00 PM EST and typically respond within one business day.

Phone: (307) 448-6940
Email: support@somaisusa.com

Our Promise to You

At Somais USA, providing competitive value and peace of mind is part of everything we do. We only match prices from authorized dealers because we believe in protecting the brands we carry and ensuring you receive a genuine, warranty-backed product with full manufacturer support.

If you have any questions about our pricing or need help with a price match request, we're here to help.

Somais USA
Phone: (307) 448-6940
Email: support@somaisusa.com